Due to technical issues preventing playback on Samsung Blu-ray players,
Fox Home Entertainment has announced a replacement disc program for its
'Speed' Blu-ray release.
As we reported yesterday, many consumers have been
unable to play 'Speed' in Samsung's BD-P1000 Blu-ray player (both with and without
the latest firmware upgrade).
Today we received official word from Fox Home Entertainment, confirming
that there is a "technical glitch in a portion of the manufactured 'Speed'
Blu-ray discs that only affects playback on Samsung players," and will
be offering a corrected replacement version for anyone who purchased a defective
copy.
Consumers wishing to exchange their defective 'Speed' disc can call 1-888-223-2369.
The original defective disc needs to be sent to Fox. A replacement disc
will then be sent at no extra charge, including reimbursement of any postage for shipping
back the defective disc.
Note that we've been able to successfully play our copy of 'Speed' in other
Blu-ray players aside from the Samsung, including Sony's PlayStation 3, and we'll be posting a full review of the disc soon.