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When the elevator in the 102-story Millennium Building starts to malfunction the management sends in a mechanic to solve the problem, but not everyone is happy about it-especially the elevator. After several of New York's finest are killed, the government, fearing terrorism, seals off the building. Now it is up to the mechanic and a reporter (Naomi Watts) to face an enemy whose bloodthirst is only met by its unpredictability...an enemy that is determined to fight off any intruder looking for the dark secret that lurks inside the belly of The Shaft.